Details:
- Job Type: Temporary
- Job Status: Full-Time
- Location: Bracknell Berkshire
- Date: 1 week ago
Description:
1st Line support Engineer
Temporary Contract-(6 month rolling) PAYE
Bracknell
Leading IT Services Provider in the Defence and Public sector require a skilled 1st Line Support Engineer to join their team in Bracknell. We are looking for an experienced 1st line Support Engineers with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers,
Key Responsibilities:
You will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function.
A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution
Be a key player in communications to the end customer.
Be clear and concise when engaging the customers, updating the customer efficiently in a prompt manner and see technical issues through to resolution. Skills needed for this role:
Having strong experience in Networking, Cisco, Juniper
Good to have CCNA and good understanding of ITIL process.
Provide attention to detail with right first-time attitude.
Experience working in a customer facing environment. Please send your CV to to learn more about how this role will change your career
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