1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress£25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client is a leading provider of corporate IT solutions to enable businesses. They provide a range of software and hardware solutions including Wi-Fi, superfast internet and VOIP technology. After several years of successful trading and steady ...
1st Line IT Support Engineer - Windows, MicrosoftRemote / Macclesfield - £20,000 - £25,000 + Benefits1st Line IT Support Engineer with a passion for Windows / Microsoft technology environments as well as strong communication skills is sought by a high quality, managed services provider to provide excellent customer service to external clients, providing 1st line reactive support.They have an excellent reputation for providing the highest levels of service, consulting with their clients regularly...
1st Line Support Engineer - Managed Services Provider - Windows, Office 365, Active DirectoryRemote/Macclesfield - £25,000Applause IT are looking for a 1st Line Support Engineer to join a service desk team for a managed services provider based in Macclesfield. The organisation provides managed IT Services to organisations all around the North of England.The role will entail providing customer service focused technical support, assisting clients with hardware and software issues via telephone and...
Are you an experienced 1st Line Support Engineer looking for your next career challenge?* Based in or within commuting distance of St.Helens?* We’re looking for a friendly First Line Support Engineer to join our team and help us deliver exceptional IT services to small businesses.* As one of the 1st Line Support Engineers at Neticonic, you’ll have the opportunity to work with cutting-edge technologies and be part of a team of like-minded professionals who share your love of all things tech.* You...
Are you an experienced 1st Line Support Engineer looking for your next career challenge? Based in or within commuting distance of St.Helens?We’re looking for a friendly First Line Support Engineer to join our team and help us deliver exceptional IT services to small businesses. As one of the 1st Line Support Engineers at Neticonic, you’ll have the opportunity to work with cutting-edge technologies and be part of a team of like-minded professionals who share your love of all things tech. You will...
IT Support Engineer (1st Line)Salary: £21,000 to £25,000Location: BristolResponsibilities:* Deliver initial customer support for incidents and service requests, encompassing technical assistance for computer systems, software, and hardware pertaining to company-supported and military-grade computer applications and platforms.* Maintain accurate progress information for each ticket on an internal service desk system, ensuring timely updates to guarantee users receive comprehensive IT support.* ...
Our client is seeking an 1st Line IT Support Engineer for an MSP, to be based in Havant, Hampshire.Responsibilities:• Answering calls and responding to tickets from customers.• Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT.• Triage incoming calls and tickets and liaise with the wider IT team to manage escalations.• Provide on-site technical support at clients premises where necessary• Adhere to defined KPIs and meet the expected SLAs.• ...
IT Support Engineer (MSP)Role - IT Support EngineerLocation - WarringtonSalary - £25,000 - £30,000My client, an award-winning Managed Service Provider based in Warrington, is looking for an IT Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly appreciated.Key Duties and Respons , process and manage support tasks from all sources: calls, emails and tickets.Provide triage and advice to ...
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers.You will be part of a team responsible ...JBLK1_UKTJ
1st/2nd Line EngineerSalary: Up to £30K DOE Location: ExeterMy client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT ...
