As a Complaints Advisor, you’ll play an important role in making sure our customers feel heard, supported and kept informed when things haven’t gone as expected. You’ll take ownership of customer complaints from start to finish, working with teams across Thames Water to investigate issues, overcome challenges and find the right resolution for both the customer and the business.Please note, this is a 6-month secondment contractWhat you’ll be doing as a Complaints AdvisorAs a Complaints Advisor, ...
A growing business is looking for Customer Service Advisors to join its new Complaints Administration Team. Staring mid-September, these hybrid roles are based from our new Leeds city centre offices, and offer excellent training and development opportunities within a growing, supportive business. Benefits Working hours are Monday-Friday, between the hours of 08:30-17:30 (40 hours per week). No weekends or evening shifts required. Part-time options can also be considered. We offer our permanent...
This is an opportunity to lead a high-performing team responsible for complaint handling, escalations, customer retention and service recovery. You'll play a vital role in ensuring customer concerns are resolved fairly, efficiently and with empathy, while driving continuous improvements that reduce repeat issues and enhance the overall customer experience.Client DetailsWe're an ambitious, customer-focused SME serving consumers across the UK, and we're looking for an experienced Customer ...
Job DescriptionSenior Customer Service Advisor - Ewloe£28,950 plus excellent rewards & recognitionWorking Full time 37.5 hours per week between the hours of working weekends on a rota basisWe are currently recruiting a talented and results driven Senior Advisor to join our busy contact centre team in our Ewloe Contact Centre.The you thrive working in a hive of activity, love the buzz of knowing that every call means a sale and enjoy enhancing the customer experience, then you’ll love ...
Customer Service Advisor£27,308 per annum + £500 quarterly bonusBarton-upon-Humber | Full Time | Office BasedMonday to Friday, 8:55am – 5:30pm | 40 hours per weekLooking for a customer service role with no sales or cold calling?A fantastic opportunity has become available at our client for a Customer Service Advisor to join a busy and supportive team based in Barton-upon-Humber.This is a genuine customer service role where your focus will be on helping customers, resolving queries and providing ...
Housing Options OfficerKetteringContract£30 per hour limited paid via umbrella company inside IR35Our client is looking for an experienced Housing Options Officer4 days in Kettering office 1 day at homeTriage officer to conduct the initial homelessness assessments for customers who are at risk of homelessness. Role will be to assess eligibility, homelessness and reason to believe priority need and determine if any S188 duties are owed with a key priority to preventing homelessness with a ...
Customer Service AdvisorLocation: BathSalary: £26,500 – £28,000 (DOE)Hours: Full-time, permanent, Monday to Saturday (Saturdays are worked on a rota basis, with a day off in lieu during the week)Hybrid working pattern: Three days in our Bath-based office and two days working from homeBenefits: Free onsite parking, hybrid working, private healthcare, wellbeing perks including 24/7 online GP accessAbout TruespeedAt Truespeed, we’re doing more than just building a broadband network – we’re helping ...
Customer Service Advisor / Temp to Perm OpportunityHours: 37.5 / Monday to Friday / (8-4, 9-5 & 10-6) Plus one weekend per month (8-4) working remotelyAre you passionate about delivering exceptional customer service? Do you enjoy solving problems and ensuring customers receive a positive experience every time?We're recruiting for a Customer Service Advisor to join a busy and friendly customer support team. This is an excellent opportunity for someone looking to join a highly successful ...
Customer Service AdvisorLocation: Redditch (Office-Based) Hours: Full Time, Monday to Friday Salary: £28,000 per annumPertemps are currently recruiting on behalf of a well-established and growing business for a Customer Service Advisor to join their team at their Head Office in Redditch.This is an excellent opportunity for a customer-focused professional who enjoys building relationships, resolving queries, and ensuring customers receive a first-class experience throughout their journey. You'll ...
Front of House ManagerFranchised Motor Dealership - Knutsford Area Our client is looking to recruit a strong and passionate Front of House Manager.Your key role will be to oversee the Service Advisors, and everything front of house, maximising profitability through various methods. In addition to this, you will assist the Service Advisors as and when required, effectively deal with any customer issues and complaints.The ideal applicant MUST have current experience within a service department of ...