Showing 160 Major Incident Manager jobs

Associate Director - ResilienceLocation: LondonSalary: Up to £95,000Fixed term contract – 14 monthsThis role represents a great opportunity for a senior resilience and business continuity professional to lead the resilience programme for a major London location. You will take the lead in shaping, managing and delivering a robust resilience programme which incorporates business continuity planning, major incident management and crisis management planning.The role commences on a 14-month FTC.Your ...

Job Title: Digital Service Desk Team LeaderLocation: Norwich or Chelmsford (Hybrid / Base options available)Job Type: 3-Month Contract (Full-time, 37.5 hours per week)Salary: Competitive (Dependent on Experience)About the RoleOur client is seeking an experienced and customer-focused Digital Service Desk Team Leader to oversee the operational delivery of a vital first-line IT support function within a major public services sector organisation.In this role, you will provide day-to-day operational ...

IT Senior Service ManagerPosition: Senior Service ManagerLocation: Ringwood, Hampshire + Hybrid home working (non-contractual)Salary: £40,000 + Overtime + Benefits + Company Profit ShareHours: 37.5 hours per weekThe RoleWorking in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across ...

Service Desk Team LeadLocation: Ringwood, HampshireSalary: £27k – £29k DOE + Benefits + Company Profit ShareHours: 37.5 hours per weekThe are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers.You will be managing the incident and request lifecycle.Assist with operational Service Desk cover during busy periods.Identifying and reporting escalations and major incidents.Monitoring and reporting of service desk activity.Feeding in new and innovative ...

Incident and Problem Management AnalystClearance: Must be SC ClearedLocation: Warrington – Full time onsite during the initial training period (up to 5 weeks, depending on completion), transitioning to a hybrid model of 1–2 days onsite per week based on business needs.Start date: ASAPContractor Rate: £275 to £290 per day inside IR35. Extra pay for on call - hourly rate pro rataDuration: 6 to 12 months initiallyRole SummaryOur client is seeking an experienced Incident & Problem Management ...

Application Support ManagerLondon | Hybrid Working12-Month FTCThe OpportunityAn exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment.This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems.You’ll play a key role in ...

Operational Resilience ManagerEdinburgh or Glasgow Relaxed Hybrid and Flexible Working Environment £62,114 - £77,232 per annum + 28.94% employer contributory pension and 42 days annual holidayIntroduction to the RoleHays' Cyber practice have partnered exclusively with Registers of Scotland (RoS) on the search for an experienced Senior Operational Resilience Manager to lead the development and embedding of operational resilience capability across a complex, digitally-driven public sector ...

Role : Digital Service Desk Team LeaderType : Contract Inside IR35Location: Norwich OR ChelmsfordMod of work : OnsiteJOB SUMMARYKey Respons line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management.Managing the full lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution.Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users.Overseeing team ticket ...

Change your job, change your workplace, change your future...We are actively building diverse teams and welcome applications from everyoneRole: Customer Support Technician ITSLocated: Reading (On Site)Package: Competitive salary, Pension, BenefitsAbout is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, ...

Lead Network Engineer is required by a very prestigious, highly successful global organisation.PURPOSE OF THE JOBYou will be accountable for the design and ownership, and continuous improvement of the organisation's network solutions, ensuring secure, resilient, and high-performing connectivity across 1,000 sites and corporate environments. Responsible for leading the network engineering team, mentoring two network engineers, and managing the delivery and lifecycle of network technology and ...