Duty Manager / SOC Analyst (DV Cleared)Location: Hounslow Park (On-site)Salary: £65,000 + £10,000 BonusEmployment Type: PermanentSecurity Clearance: Must hold current MOD DV ClearanceNationality Requirement: Sole UK Nationals onlyOverviewWe are seeking an experienced Duty Manager / SOC Analyst to join a high-profile operational environment, supporting critical services within a secure, live operations centre.This is a unique hybrid position that combines operational leadership with technical ...
Network EngineerRate - £58 (an hour)Location - Bracknell (Hybrid)Duration - 12 Months (Initially)Ir35 - Inside (Must use an umbrella company)What will you do:Provide triage, analysis, and resolution of network incidentsEnd-to-end incident management, bringing in additional skilled resources as requiredEngage or defer to other technical teams as required in resolution of incidentsAct as major incident manager (MIM) when incident impact warrants itProvide timely updates to stakeholders or incident...
Senior DevOps Engineer Location: Watford Working Pattern: Primarily office-based Salary: £51,000 per annum Hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30Reporting To IT Project Manager About the Role We are seeking an experienced Senior DevOps Engineer to support the development, delivery, and continuous improvement of DevOps services, cloud platforms, business applications, and technology projects. This is a senior technical role that combines DevOps engineering, application ...
Service Delivery Manager Location: Hybrid at Newcastle (3 days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting as a key liaison between ...
Business Analyst (GDS)* 6-month contract* Remote Working* Outside IR35* Market Rates (c£425 per day)The Op client is supporting a major UK Government Department on a strategically important Discovery programme to shape the future of its Case and Incident Management capability.The Discovery will examine how the organisation manages cases, incidents, contacts, alerts, information flows and coordinated responses across routine operations and major incidents.We are seeking an experienced Business ...
2nd Line Service Desk Analyst RoleFull-time, permanent positionLocation: 5 days a week in BirminghamNeed to have construction experienceMain ResponsibilitiesField incoming service desk incidents and as a contact for the internal customers receiving IT incidents and requests through calls, emails, portal and walk-ins.Receive, log, and manage to resolution, all incidents and requests within the IT Service Management platform.Maintain our asset management database, tracking changes ...
Exciting NEW Role Available!First Line Customer SupportBased in Wolverhampton£13.45 per hourFull Time Rota Basis - Working hours between 5:00am and 11:00pmTemporary to permanentOur client is currently recruiting for a First Line Customer Support Advisor to join their growing company based in Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, ...
SOC Level 3 AnalystHybryd 2 days WHF and 3 day onsite in Aylesbury Tue/Wed/Thu.I’m working with a growing MSP who are looking for an experienced SOC Level 3 Analyst /Technical Lead to join their growing Security Operations Centre. This is a days only roleThis is a senior technical role for someone who enjoys getting hands-on with complex incidents, leading investigations and helping shape SOC capability.You will be the escalation point for major security incidents, supporting customers through ...
We are hiring for a L3 Support Engineer role. Its a 12 Months of Contract to Hire roleLocation: Hybrid at Newcastle (3 days/week)OverviewWe are seeking an experienced L3 Live Support Engineer to provide advanced technical support and operational stability across critical production systems. The successful candidate will act as the highest level of technical escalation, owning and driving the investigation, diagnosis, and resolution of complex incidents while ensuring minimal business impact. ...
Role PurposeThe Service Delivery Manager (SDM) is accountable for the end-to-end delivery of managed services supporting critical national infrastructure (CNI) environments. The role ensures the availability, resilience, security, compliance, and continuous improvement of business-critical services operating in a 24x7 environment.The SDM serves as the primary operational interface between the customer, service providers, technology partners, and internal delivery teams, driving service ...
