Are you passionate about technology and enjoy helping people? If so, Bidwells is looking for an enthusiastic IT Support Engineer to join our friendly Service Desk team based at our head office in Cambridge, where you'll be the go-to person for resolving IT issues and keeping our colleagues connected and productive. In this people-facing role, your excellent customer service skills will shine as you provide responsive and professional 1st and 2nd line support across the business.This is a ...
Service Desk Analyst *** 5 days a week on site ***Role OverviewAs a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems.Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK.You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications.Your ...
Provide first-line technical support to end users, ensuring the timely resolution of routine IT incidents and service requests. Support desktop hardware, software, user accounts and standard business applications while delivering excellent customer service and maintaining agreed service levels. This role includes a structured development plan (see below) to progress into a full 1st & 2nd Line Support Technician position.Key Responsibilities1st Line Support* Act as the first point of contact ...
Service Manager – Progression OpportunityMilton Keynes | £40,170 - £43,000 | 35 Hours | Monday-FridayReady to take the next step from Deputy Manager to Service Manager?Brainkind is the UK's leading charity specialising in neurological care and brain injury rehabilitation. We are looking for an experienced Deputy Manager or Acting Manager who is ready to progress into their first Service Manager role at Brownswood, our specialist residential service in Milton Keynes.This is an excellent ...
Your new company This organisation operates at the heart of UK defence infrastructure, delivering large-scale facilities management, construction and transformation programmes across key military sites in the South of England. Working in partnership with central government, they are responsible for the delivery and ongoing management of one of the Ministry of Defence's largest long-term infrastructure programmes, supporting thousands of personnel through the provision of modern, purpose-built ...
Capacity and Demand Manager12 months +Hybrid in Hampshire / CorshamDV cleared role - current active clearance is essentialSole British national only - due to nature of the projectOutside IR35We're seeking an experienced DV Cleared Demand & Capacity Manager to support the delivery of critical Defence services within a secure MOD environment.This is an excellent opportunity for someone with a strong background in Service Management who also has a solid understanding of technical ...
Problem ManagerWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.At Microlise, we're passionate about delivering reliable technology and exceptional service to our customers. We’re looking for a Problem Manager to join our Support Services team and help drive service stability, reduce repeat incidents and improve the overall customer experience.This is a key role ...
We are looking for an experienced Senior Service Architect to join a major UK public sector digital programme on an initial 6-month contract.ROLE DETAILS: * Senior Service Architect * 6-month contract * Hybrid - UK-wide * Remote working may be considered * Inside IR35 * £600 per day Umbrella / £440.13 per day PAYE * Microsoft Teams interview * ASAP start * 1 position availableSECURITY CLEARANCE: * SC clearance eligibility is REQUIRED to be eligible for the role * Active SC clearance is STRONGLY ...
JOB ADVERT - Service Desk Analyst Job Title: Service Desk Analyst Location: Portsmouth Security Clearance: SC (or ability to obtain)We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service ...
Problem Manager - Active SC required£640 per day (Inside IR35) | Fully Remote | 4-6-Month ContractOverviewWe are seeking an experienced Problem Manager to join a large-scale enterprise programme. This role will be responsible for owning and driving the end-to-end Problem Management process, identifying the root causes of major and recurring incidents, and implementing long-term solutions to improve service stability and performance.Due to project requirements, applicants must be British citizens...
