Help Desk Lead - WarringtonAre you an experienced Help Desk Lead skilled in offering 1st Line Support training?Are you passionate about working for a well-established Digital Health care company who specialise in Enterprise Tech, Business & Digital Transformation & Clinical experience?You will be working for a progressive company whose aim is to add value to GP's & PCN's (Primary Care Networks), through revolutionary technology, finding a solution for patients to free up time for ...
Are you a self-motivated and strong leader with the ability to motivate and develop a team? We are looking to recruit a Senior Helpdesk Coordinator to join a highly successful and growing organisation based in Bolton. This would be ideal for an individual who has experience working in customer service management or team leader roles in a fast paced, contact centre environment. We are seeking someone who is driven by developing, training and supporting their team to meet company KPIs targets and ...
Helpdesk Advisors required for a leading facilities management company. The business look after a large customer base, from banks to retail to government offices. The Company put their customers at the heart of everything they do and are keen to hire a team of people who are passionate to deliver 1st class customer service. You'll be the initial point of contact between the business and their customers. It'll be up to you keep clients updated, handle their issues, and ensure their requests and ...
Position: Service Desk ManagerLocation: Corby (Hybrid Working)Salary: £48,000 - £60,000Are you an experienced Service Desk Manager with a passion for IT service management and a desire to make a meaningful impact? We are seeking a dedicated professional to lead a dynamic service desk team for a reputable charity based in Corby. This hybrid role offers a unique opportunity to contribute to a cause while leveraging your expertise in ITIL and JIRA.Key Responsibilities:* Lead and manage a team of 4 ...
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Lead Contract Support Job ResponsibilitiesProvide leadership and direction to the helpdesk team, ensuring efficient resolution of all client inquiries.Develop and implement helpdesk policies and procedures to ensure consistent service levels.Monitor and report on helpdesk performance metrics, identifying areas for improvement.Coordinate with the ...
Helpdesk Administrator - Enfield - £25k/£30k per annum depending on experienceMy client are currently recruiting for a Facilities Management Helpdesk Administrator. Following the award of a new contract they are looking for an ambitious individual to work in their Facilities Management team.Monday to Friday8:00am to 17:00pmOffice based roleReceive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk ...
Service Desk AnalystOur client in the insurance industry are looking for a Service Desk Analyst to join their team based in Borehamwood. This is a full-time opportunity to provide 1st Line Support to our client's internal business users and provide high quality desktop support. This is an office-based position so travel to Borehamwood is essential. The working patterns will be Monday-Friday with some early starts (7.30am) needed. Weekend overtime available.The role and respons As a Service Desk...
A well-established Building service/Facilities company are currently looking for an experienced Help-desk manager to join them on a full-time basis based in International Operations Centre based in Livingston.Responsibilities to include but not limited to: * Managing the client CAFM system. * Manging our Omnichannel communication and ticketing systems. * Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes, ...
Job Title: Service Desk Escalation Engineer (3rd line) Location: Hybrid working (Client based in Barlborough) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rd line) who will provide technical support to AAG's customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in ...
IT Service Desk TechnicianNewark based, Full Time, Permanent£Attractive DOETHE ROLEThe duties of a IT Service Desk Technician will include:* Provide an excellent first point of contact within I.T. for all enquiries.* Record, prioritise, assign, and manage all requests and incidents reported to the service desk.* Exceed customer expectations and communications via telephone, email, and face to face.* Escalate to our other team members, and third parties where appropriate.* Document new processes,...
