Are you highly organised, detail-oriented, and passionate about delivering excellent customer service? This role offers an excellent gateway into the engineering industry for individuals from customer service, administration, sales support, retail, hospitality, or other customer-focused backgrounds. No engineering qualifications or technical experience are required . If you're organised, proactive, and enjoy building relationships with customers, we'll provide the training needed to help you ...
Noble Recruiting are delighted to be supporting a local authority in recruiting two Customer Support Assistants on a full-time, temporary basis.Due to the nature of this role, the successful candidates will be required to work on-site only.JOB PURPOSETo operate as part of a customer-focused team dealing with telephone and electronic enquiries, with a focus on local authority Environmental Services, including Waste Management & Recycling.JOB ACTIVITIES* To respond to and assist members of the...
OverviewThis Head of Customer Support role will champion the customer post-purchase journey. You will balance strategic leadership with technical, hands on troubleshooting. Leading a lean team of two Support Technicians, your mission will be to elevate the support standards, optimise ticketing workflows, and ensure customers receive fast, accurate and empathetic resolutions to complex technical ch...JBLK1_UKTJ
We are seeking someone who is passionate about delivering the best possible service to our customers across Telephone, and Emails. You will be the first point of contact with our customers and first impressions count! Typical day in the life of a Customer Support Advisor: Being the first point of contact for all inbound customer contact Answering and resolving Incoming telephone calls Making out...JBLK1_UKTJ
This is a Technical Customer Support role, helping customers diagnose, troubleshoot and resolve technical issues with network connectivity, cellular IoT devices and satellite hardware.This is not a standard password reset helpdesk role; you will actively dig into complex hardware, firmware, and network configurations to deliver excellent customer experiences.The RoleSome key responsibilities are a...JBLK1_UKTJ
A multi-award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer Support Engineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution.The role is multi faceted - liaising with internal and external customers, assisting the marketing team with any pro...JBLK1_UKTJ
Customer Support Engineer Cambridge | Hybrid (3 days on site) £30k - £40k Are you technically curious with a background in RF or electronics, and enjoy breaking down complex issues? Do you like diagnosing issues, digging into hardware and software, and seeing a problem through to resolution?We're supporting an innovative technology company operating in the defence, government and telecom sectors, currently going through a period of strong growth. They're looking for a technically sound Customer ...
Customer Services ManagerDepartment: OperationsReports to: Operations DirectorLocation: Central Birmingham – Hybrid WorkingDirect Reports: Initially six team membersAbout Our ClientOur client is a fast-growing technology business that works with leading home insurers to deliver innovative solutions designed to reduce the risk and impact of water damage.Its proprietary, internet-connected technology helps protect homes by identifying potential water leaks and notifying customers through a ...
Debt Recovery SpecialistLocation: BracknellSalary: £20.59 P/HHours: full-time, Monday to Friday - 9am to 5pm Contract: this is a fixed-term contract for a 3 months initially, with potential to remain on an extended basis. We are currently recruiting for a Debt Recovery Specialist to join a busy customer-focused team based in Bracknell.You will be responsible for supporting customers who are experiencing financial difficulties, working with them to understand their circumstances and agree ...
Lead Service Excellence for a Growing Technology BusinessService Operations ManagerDoncaster, South Yorkshire with National TravelIPS, UK exists to create an exceptional customer experience by addressing real parking needs with innovative and transformative solutions. Our vision is to provide the leading parking technology ecosystem. As part of our growth, we are looking for an experienced and hands-on Service Operations Manager to lead and develop the customer services and field service team ...
