Role SummaryStep into a role where you shape the heartbeat of customer experience. As the Customer Services Team Leader, you’ll be the driving force behind a high‑performing team, championing service excellence and ensuring every customer interaction reflects the organisation’s values.You’ll guide and develop Senior Advisors, lead on complaints coordination, and act as the go‑to expert for delivering a truly customer‑centric service. With a blend of leadership, coaching, problem‑solving, and ...
We are actively looking for Team Leader for a growing call centre to join our client based in SwindonThis is a 12 months FTC with an opportunity to be extended for suitable candidatesKey Duties:* Line manage a team of Operators, providing day to day support and guidance* Run monthly 1 to 1s and keep performance and development plans up to date* Coach and quality check calls and emails, with clear feedback and actions* Monitor KPIs including service level, call abandonment, and call quality* ...
ESEL InstallerPay rate: Up to £200/night (outside IR35 dependant on specific project scope)Location: UK-wideWorking hours: Primarily night shiftsJoin our growing dynamic team of ESEL installers!Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem...
Account Clerk 6 Months FTCWe are currently looking for an enthusiastic Account Clerk to support our Team Leaders and Account Managers with all things Tenancy. This is a hands on role, liaising with Landlords, Tenants and branches, providing top tier customer service.You will be an ambassador for the LSL brand, demonstrating strong delivery of LSL EA Franchise values and positive behaviours in all...JBLK1_UKTJ
Job Title: Global Materials Planning & Logistics Leader Location: Gloucestershire, UK (Hybrid 2-3 days per week)Rate: £70-80 per hour via UmbrellaDuration: 6 MonthsJob Summary: This is an exciting, yet critical transformation leadership role with a key global client, providing an opportunity to reset and modernise the end-to-end materials planning and logistics operating model across a complex global aerospace manufacturing and MRO environment. Playing a key role in unlocking the next phase ...
Ground Maintenance OperativeLocation - BirminghamPay - £12.71 per hour PAYE inc Holiday | £16.34 per hour LTD UmbrellaHours - 37 per week Monday to FridayContract - Temporary with Permanent possible following Probationary periodService Care Solutions have an exciting opportunity for an experienced Ground Maintenance Operative to work out of Birmingham.Our client are a Housing Association, and based out of Birmingham, you will be working a 37 hour working week, carrying out the below gardening,...
Job Title: Digital Service Desk Team LeaderLocation: Norwich or Chelmsford (Hybrid / Base options available)Job Type: 3-Month Contract (Full-time, 37.5 hours per week)Salary: Competitive (Dependent on Experience)About the RoleOur client is seeking an experienced and customer-focused Digital Service Desk Team Leader to oversee the operational delivery of a vital first-line IT support function within a major public services sector organisation.In this role, you will provide day-to-day operational ...
Data AnalystLeicester (Hybrid working available)3 Month ContractFull Time Hours, Monday to FridayUp to £400 per day We’re recruiting for an experienced Data Analyst to join a fast-paced Leicester based company on a 3-month contract. This Data Analyst role is ideal for someone who enjoys working with high-volume data, identifying trends, and turning insight into meaningful operational improvements. This Data Analyst position will focus on real-time ...
Job Purpose Electrician? To ensure CBC achieves its vision and business objectives, by supporting the Repairs Team Leaders to drive and develop the service in order to achieve and maintain top quartile performance in all categories.? To deliver high quality customer standards and contribute to achieving and retaining the customer service excellence standard.? To carry out a wide range of electrica...JBLK1_UKTJ
Retail Store ManagerLocation: BrentwoodStarting Salary: £26,734 per annumHours: Full-time, 37.5 hours per week over 5 daysContract: 12 Month Fixed TermAre you an experienced retail leader looking for your next challenge in a role where your work truly matters?We're looking for a dynamic and passionate Store Manager to take the reins of a charity store based in Brentwood. This is an exciting opportunity to join a well respected charity retailer and lead a thriving team of staff and volunteers in ...
