Showing 2,853 Customer Service Team Lead jobs

The Continuous Improvement Implementation Lead helps drive improvements across the whole of the Operational Service Control Centre (known as OSCC), making sure initiatives improve performance, service, quality and customer experience.The role focuses on spotting opportunities, leading change and making sure improvements deliver real results.Working with operational teams, stakeholders and leaders, you’ll look at how things are done now, find what can work better and put lasting improvements in ...

About the roleWe have an excellent opportunity available for a motivated Service Advisor to join our team at Mercedes Benz of West London. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle ...

Head of Sales Location: UKEmployment type: Full Time, PermanentWorking Hours: Monday to Friday, 40 hours per weekWhat’s in it for you…We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job, you’re starting a career with real support behind it.? 24 days annual leave plus bank holidays with the option to buy 5 additional holidays.Group Personal Pension PlanCareer development & progression with the opportunity to earn professional ...

Assistant Store ManagerLocation: Jermyn Street, LondonSalary: Up to £36,500 per annum + Quarterly Bonus + BenefitsRole: PermanentAre you a confident retail leader who thrives in a consultative, service-led sales environment?Do you love getting to know your customers, understanding exactly what they need and using your product knowledge to deliver a truly personalised experience?Would you like to join a successful premium retailer within their iconic Jermyn Street flagship store, with excellent ...

Are you passionate about transforming customer experiences across every contact channel? As our Contact Channel CX Lead, you’ll be at the heart of shaping how our customers interact with us, ensuring the right message reaches the right person, at the right time, through the right channel. You’ll lead the charge in breaking down silos, knitting together journeys and channels to deliver seamless, engaging, and cost-effective experiences. If you thrive on storytelling, campaign strategy, and ...

An exciting opportunity for an experienced Export Manager (Air Freight) to join a growing specialist logistics business in Staines, leading international air export operations and driving service excellence across a fast-paced, customer-focused environment.Client DetailsOur client is a specialist logistics and transportation business with a strong reputation for delivering time-critical and complex freight solutions across international markets. Due to continued growth and increasing customer ...

About the roleAn excellent opportunity available for a motivated Service Advisor to join our team at Select Bristol.As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that ...

Service Advisor – Car DealershipMaidstone£32,000 - £34,000 basic + bonusFull-time | Permanent | Mon–Fri (8am–6pm) + 1 in 3 SaturdaysThe RoleWe’re looking for a Service Advisor to join a busy car dealership in Maidstone. You’ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover.Duties * Meet and greet service customers in the dealership * Manage bookings, job cards, and workshop scheduling *...

Service Manager ???? Leeds ???? £50,000 Basic Salary | £70,000 OTE ???? Full-Time | PermanentLooking for your next opportunity to lead a successful aftersales team? Our client is seeking an experienced Service Manager to oversee a busy service department in Leeds. This is an excellent opportunity for a motivated leader with a strong background in automotive aftersales who is passionate about delivering outstanding customer service, driving workshop performance, and developing a high-performing ...

About the roleWe have an excellent opportunity available for a motivated Service Advisor to join our team at Mercedes-Benz of Cheltenham & Gloucester.As a Mercedes-Benz Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop ...