Are you ready to take the next step in your leadership career and help shape an outstanding customer experience?As a Customer Experience Team Manager, youll play a key role in leading a team of Customer Experience Specialists within a fast-paced contact centre environment. Youll be part of a supportive and collaborative team where wellbeing, respect and engagement are genuinely valued.This role is...JBLK1_UKTJ
Fawkes & Reece are working with a leading residential developer to recruit a Customer Relations Manager. This is an excellent opportunity to join a high-performing customer care team, leading the customer journey from exchange of contracts through to completion, handover, and aftercare while delivering an exceptional customer experience.Working closely with internal departments including Sales, Construction, Property Management, Concierge, and Aftercare, you will play a key role in ensuring ...
Job Title: Customer Insights (Voice of the Customer) ManagerLocation: Warwick (2/3 days per week onsite) / HybridContract: 12 months initial (strong likelihood of extension)As the Customer Insights Manager, you will be the driving force behind integrating customer insights across the organisation. Your role is pivotal in delivering a clear, evidence-based view of how the organisation is perceived by its customers.Key Respons experience in leading customer insight or analytics functions in ...
Location: Hybrid/Kings Hill, KentSalary/package: From £25,948.96 per annumContract type: 12 Month Fixed Term ContractHours: Full time, 37 hours per weekLASER Energy are looking for a detail-focused and proactive Billing Assistant to join their fast-paced team. In this essential customer-focused role, you’ll deliver accurate and timely billing for Fully Managed Customers while resolving supplier billing issues. If you have a problem-solving mindset, enjoy stakeholder collaboration, and are ...
Production Planner (18-Month FTC) – D365 ImplementationCorby, NorthamptonshireMorgan Advanced Materials is seeking an experienced Production Planner to join our manufacturing site in Corby during the implementation of Microsoft Dynamics 365 (D365).This is an excellent opportunity to play a key role in a major business transformation project while ensuring production plans, capacity and customer delivery commitments are effectively managed across the site.The successful candidate will work ...
Operations Manager (Customer Service & Operations)9 Month Fixed Term Contract Solihull Hybrid Working Flexible SalaryWe are partnering with a leading international business that delivers operational, customer service, and asset management solutions to a diverse customer base across the UK. Due to a period of transformation and ongoing growth, they are seeking an experienced Operations Manager to join the business on a 9-month fixed term contract.This is a high-profile leadership role ...
Project Director - Rebrand Programme???? London (Hybrid) ⏳ 6-Month Contract ✅ Outside IR35 ???? Competitive Day RateWe're looking for an experienced Project Director to lead a major rebrand programme for a well-known UK consumer brand.This isn't a typical delivery role. We're after someone who understands how brands come to life and can keep a complex programme moving across creative, digital, operational, and business teams. You'll be the person bringing everything together, keeping ...
Operations Supervisor (Multi Skilled) - 18-month FTC£47,457Chelmsford, EssexTemporaryFull-TimeWe are looking for an Operations Supervisor to lead the day-to-day delivery of our responsive repairs service, acting as a qualified supervisor with a strong focus on electrical safety, ensuring work is completed safely, compliantly and right first time, with a strong focus on customer satisfaction, performance and cost control.What you'll be doing* Own and deliver an ongoing repairs and maintenance ...
Role summaryYou will be the first point of contact for our customers, delivering a professional, responsive, and high-quality service across phone, email, and digital channels. Working as part of a team, you’ll manage a wide range of enquiries, including repairs, ensuring timely resolutions while maintaining accurate records. You will play a key role in delivering a positive customer experience, supporting service improvements, and working collaboratively with colleagues and partners to meet ...
Are you highly organised, detail-focused, and passionate about delivering outstanding customer service? We're looking for a Sales Support Coordinator to play a vital role in supporting our Head of Sales Operations, ensuring compliance, maintaining high-quality administration, and delivering a seamless customer journey from first enquiry through to completion.What You'll Do* Deliver exceptional customer service across phone, email, live chat.* Act as the first point of contact for sales ...
