key role for a manufacturer in the Chorley area, the Customer Experience Manager takes ownership of customer satisfaction (CSAT) and the end-to-end customer journey, and acts as the primary point of escalation for customer complaints, both pre-sale and post-sale.The role also owns the Group's reputation across all Trustpilot pages. Working closely with customer service, sales, bookings, and installation teams, department heads, team managers, and the Group Continuous Improvement Manager, the ...
CUSTOMER EXPERIENCE TEAM MANAGER Premier £Competitive Office Based - Macclesfield ROLE OVERVIEW You will lead, grow and inspire our Customer Experience Team, building a high-performing, service-first function that supports residents, clients and colleagues across the Premier portfolio. Drawing on your background managing customer service, helpdesk or contact centre teams, you will set the stan...JBLK1_UKTJ
Salary: Up to £50,000Location: West BromwichAre you an excellent Multi Tasker and organiser of people? Can you keep several things in your head at once? Do you enjoy speaking to people and having an impact each day? If so you may be interested in this role with our client – a specialist manufacturer in West Bromwich.As an Account Manager you will be the lynchpin between key customers and the wider business. Day to day your job will a portfolio of key customer accounts and acting as the primary...
Customer Service AdvisorAbout the RoleWe are looking for a proactive and customer-focused Customer Service Advisor to join a busy commercial team. In this role, you will be responsible for managing customer enquiries from initial contact through to completion, providing tailored solutions that meet customer requirements while supporting the commercial success of the business.You'll build strong relationships with customers, understand their individual needs and provide an efficient, consultative...
Internal SalesLocation: Runcorn, CheshireSalary: £28,000-£30,000 per annumType: PermanentShifts: Monday-Friday daysBenefits: 34 days holiday (including bank holidays), free on-site parking, healthcare cashback scheme, cycle-to-work scheme, life insurance, company performance-related bonusHRGO Recruitment are recruiting an ambitious and customer focused Internal Sales Representative to join a growing team based in Runcorn.Working in a fast-paced environment, you will play a key role in supporting...
Product ManagerRemote / Hybrid | £55,000 - £70,000 + BenefitsLocation: UK (Remote or Hybrid)Travel: Monthly team meetings in London or BirminghamFlexible Working: Full-time or 4 days per week consideredAbout the OpportunityMatch Performance is delighted to be partnering with an innovative, venture-backed technology business that is transforming the way UK organisations engage with a rapidly evolving market.Following significant investment and continued growth, our client is looking to appoint an...
Customer Success ManagerRemote First | PermanentHelp businesses succeed with market-leading SaaS technologyAre you passionate about delivering a great customer experience?Do you enjoy building relationships, solving problems and helping customers get the most from technology?We're looking for a Customer Success Manager to join a fast-growing SaaS business that's helping organisations around the world strengthen their information security, data privacy and AI governance.This is a fantastic ...
Customer Service AdvisorLocation: Reading (Hybrid)Salary: £30,000 per annumHours: Monday to Friday, 40 hours per weekThe RoleWe are looking for a friendly and customer-focused Customer Service Advisor to join a busy and supportive team. As a Customer Service Advisor, you will be the first point of contact for customers enquiring about start-up loans and business support.Managing a pipeline of over 300 customer enquiries, the Customer Service Advisor will guide applicants through the start-up ...
EXCLUSIVE ROLE Customer Service Manager Full Time £35,000 Permanent LeicestershireAre you an accomplished Customer Service Manager who excels at leading teams, overcoming challenges, and delivering exceptional customer experiences?SF Partners are seeking a proactive and organised Customer Service Manager to join a growing business, playing a crucial role in ensuring customers receive outstanding service from initial enquiry through to completion.This varied role combines people management, ...
Service Advisor – Swindon£30,000 - £38,000 per annum (including bonus)An exciting opportunity has arisen for an experienced Service Advisor to join a busy and successful dealership in Swindon.We are looking for a customer-focused individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. If you have previous automotive Service Advisor experience and are looking to join a supportive team with excellent earning potential, we'd love to hear ...
