Overview: A key role for a manufacturer in the Chorley area, the Customer Experience Manager takes ownership of customer satisfaction (CSAT) and the end-to-end customer journey, and acts as the primary point of escalation for customer complaints, both pre-sale and post-sale.The role also owns the Group's reputation across all Trustpilot pages. Working closely with customer service, sales, bookings...JBLK1_UKTJ
key role for a manufacturer in the Chorley area, the Customer Experience Manager takes ownership of customer satisfaction (CSAT) and the end-to-end customer journey, and acts as the primary point of escalation for customer complaints, both pre-sale and post-sale.The role also owns the Group's reputation across all Trustpilot pages. Working closely with customer service, sales, bookings, and installation teams, department heads, team managers, and the Group Continuous Improvement Manager, the ...
We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day-to-day garage operations at M D Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands-on leadership role combining reception, customer service, sales, and operational management within a busy garage environment. You will play a key role in driving customer satisfaction, improving processes, maximising revenue, and ensuring the smooth and efficient running of ...
Salary: Up to £50,000Location: West BromwichAre you an excellent Multi Tasker and organiser of people? Can you keep several things in your head at once? Do you enjoy speaking to people and having an impact each day? If so you may be interested in this role with our client – a specialist manufacturer in West Bromwich.As an Account Manager you will be the lynchpin between key customers and the wider business. Day to day your job will a portfolio of key customer accounts and acting as the primary...
Internal Sales RepresentativeLocation: Runcorn, CheshireSalary: £26,227 per annum + commissionType: PermanentShifts: Monday-Friday daysBenefits: 34 days holiday (including bank holidays), free on-site parking, healthcare cashback scheme, cycle-to-work scheme, life insuranceHRGO Recruitment are recruiting an ambitious and customer focused Internal Sales Representative to join a growing team based in Runcorn.Working in a fast-paced environment, you will play a key role in supporting business ...
Job Title: Service ManagerSalary: £50,000-£55,000 + Company VehicleJob Service Manager role is a vital role within the service function, the role supports the workflow whilst supporting the engineers both on-site and off-site. The role ensures all customer needs are met and exceeded where possible by ensuring all equipment is kept up and running with minimal downtime. The Service Manager is an active part in ensuring the function is delivering great results and controlling the departmental ...
JRS Associates Ltd has partnered with a leading precision engineering manufacturer to recruit an experienced Senior Account Manager. This is an excellent opportunity to join a growing engineering business where you'll take ownership of strategic customer accounts, working closely with engineering, production, planning and quality teams to deliver exceptional customer service while developing long-term commercial partnerships. The role is described in the uploaded job description.The Successful ...
Customer Success ManagerRemote First | PermanentHelp businesses succeed with market-leading SaaS technologyAre you passionate about delivering a great customer experience?Do you enjoy building relationships, solving problems and helping customers get the most from technology?We're looking for a Customer Success Manager to join a fast-growing SaaS business that's helping organisations around the world strengthen their information security, data privacy and AI governance.This is a fantastic ...
Product ManagerRemote / Hybrid | £55,000 - £70,000 + BenefitsLocation: UK (Remote or Hybrid)Travel: Monthly team meetings in London or BirminghamFlexible Working: Full-time or 4 days per week consideredAbout the OpportunityMatch Performance is delighted to be partnering with an innovative, venture-backed technology business that is transforming the way UK organisations engage with a rapidly evolving market.Following significant investment and continued growth, our client is looking to appoint an...
The Senior Customer Services Manager will own the process, systems and insight that make great service sustainable and scalable. Responsible for the end-to-end customer experience across our omnichannel operation (retail stores, online, membership and loyalty) the Senior Customer Services Manager will have an operational focus coupled with the ability to own escalations and step in on tickets when...JBLK1_UKTJ
