Showing 341 Contact Centre Manager jobs

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality ...

£12.71 per hour plus uncapped bonus35 Hours per weekMonday to Sunday, flexible from 6am-12am Office based – At our iconic Bescot HeadquartersBe the difference when it matters mostWhen someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in:As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the ...

Tenant and Maintenance Liaison Coordinator Let's Go Lettings Location: 73 Fawcett Road, Southsea, with visits to managed properties Salary: £26000 - £28000 per annum DOE Hours and contract: 9am-5pm 35 hours a week (potential weekend hours required) Reporting to: Operations Director   About the role Let's Go Lettings is looking for a confident, organised and practical Tenant and Maintenance Liaison Coordinator to take ownership of tenant enquiries and maintenance issues across our managed ...

People & Organisational Development OfficerWallingtonSalary: £33,000-£35,000 per annum, depending on experienceHours: 37.5 hours per week, Monday to Friday. Hybrid Option with 3 Days in the office (Mustinclude Monday's and Wednesday's)Contract: PermanentDBS check: RequiredLloyd Recruitment Services are pleased to be helping a long-standing client who are seeking a proactive and knowledgeable People & Organisational Development Officer to join their purpose-driven organisation with a ...

Growth LeadTarget Dental Group x The People AdvisoryLocation: Otley HQ, West YorkshireSupporting: 9 dental practices across the groupType: Full-time, PermanentThe OpportunityThe People Advisory is proud to be working alongside Target Dental Group to appoint a commercially minded Growth Lead to lead its central Patient Coordination team.This is a key role within the business, responsible for turning patient enquiries into booked appointments, maximising diary utilisation across all nine practices...

Our client, a very reputable firm are looking to appoint a Legal Secretary based locally to Bourne. You will be tasked with providing secretarial support and assistance. This is an exciting opportunity for a motivated and experienced secretary to play a key role in assisting our client of expert legal personnel within a friendly and supportive team environment.To be considered for the role, you'll require the following e of working within the Legal Sector as a SecretaryProven audiotyping ...

Shift Patterns: Monday to Friday, 9am - 5pm (fully office-based)About the are looking for a confident and compassionate Customer Liaison Coordinator to become the first point of contact for prospective residents, families, and members of the public. This is a telephone-based role where you will provide a professional, friendly, and efficient service, ensuring every enquiry is handled with care and directed to the appropriate team.Key responsibilities:* Answer incoming telephone calls and ...

We're looking for a Dutch Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Dutch and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience.Core Role Info - READ BEFORE YOU APPLYLocation: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role).Salary: £26,800Hours: Full time, 37.5 hours a ...

A leading utilities provider require a Contract & Supplier Management, Manager. Applicants should have experience in / knowledge of post-signature procurement activities; supplier relationship management, contract management and strong stakeholder engagement skills.The Contract & Supplier Management, Manager will be responsible for managing contracts and supplier relationships across a broad range of; Business Services (Customer Contact Centre, Debt Collection Agencies, Subscriptions, ...

Our client is looking for ambitious sales professionals to join their showroom team as a Trainee Kitchen & Bathroom Sales Designer. Previous kitchen or bathroom design experience isn't essential as our client will provide full training. What matters is your ability to connect with customers, understand their needs and confidently guide them through the sales process.The Role as a Kitchen & Bathroom Sales Designer, you'll work with customers from their first enquiry through to the ...