Showing 343 Contact Centre Manager jobs

Contact Centre Manager Location: Worsley, Greater Manchester Salary: £40,000 - £50,000 + £10-15k Bonus + Benefits Lead a High-Performing Sales Through Service Contact CentreAre you an experienced Contact Centre Manager looking for your next challenge? Or perhaps you're a Senior Team Leader with a proven track record of driving performance and ready to step into a management role?We are looking for an ambitious and customer-focused Contact Centre Manager to lead a busy sales through service ...

Resource Planning Analyst (Contact Centre)Newcastle-upon-Tyne – Hybrid (2 days per week in the office)12-month Fixed Term Contract£34'000 ~ £36'000We’re looking for an experienced Resource Planning Analyst to join our Contact Centre operation and play an important role in how we plan, understand and improve our workforce performance.What you'll be doing* Lead workforce planning across forecasting, capacity planning, scheduling and real-time management.* Analyse complex data to identify trends, ...

Inbound Sales ConsultantLocation: Southend-on-Sea & Romford, EssexSalary: £25,500 basic + realistic OTE £28,000–£32,000Training Bonus: £210 per month for the first 6 monthsJob Type: PermanentHours: 37.5 hours per weekStart Date: 2 November 2026About the RoleWe are looking for motivated Inbound Sales Consultants to join a growing specialist travel insurance business.You will be responsible for handling inbound customer calls, understanding customers' requirements and providing suitable travel...

Assistant Management AccountantLocation: FarnboroughContract Duration: Until 24 November 2026Day Rate: £250 per daySecurity Clearance: BPSS required, with eligibility to obtain SC ClearanceOverviewWe are seeking an Assistant Management Accountant to join a busy Sector Finance team, supporting the delivery of high-quality financial and accounting services across the business.This is an excellent opportunity for an ambitious finance professional who is actively studying towards an accounting ...

Role: Head of Contact Centre OperationsLocation: Hemel Hempstead (office based)Salary: Up to £80,000 DOE + benefitsHours: 35 hours per week Mon-Fri (to business needs)Term: 6 month fixed term contractI am looking to recruit an exceptional operational leader to join my client as a Head of Contact Centre Operations on a fixed term contract. Reporting to the Director of Operations while leading Team Leaders and Frontline Advisors.This is an exciting opportunity to lead a customer-focused operation ...

Contact Centre Coordinator Havant Permanent £27,976Do you have experience working in a strong phone based role or ideally within a call / contact centre environment? If so, this may be the ideal role for you if you enjoy both customer service and coordination of services. Our client, who provides repairs, maintenance and construction services in the local area is looking for a candidate who is confident on the telephone whilst taking accurate information, completing administration on inhouse ...

Customer Service Team Leader (Out of Hours)Monday - Friday 17:00pm - 02:30am (we can be flexible of the start and finish times)This position would suit those with Dispatch Planning experience as you will be responsible for maintaining an efficient workflow, prioritizing jobs effectively, for effective scheduling, and to ensure that the team are able to handle calls from different geographic areas, liaising with clients and to ensure that engineers arrive to their call outs on time and at the ...

Make a meaningful difference from the very first conversation. We are recruiting two Advice and Information Officers for a temporary Adult Social Care customer service role in Lewisham, Southeast London. Working within the Adult Social Care Advice and Information Service, you will be a trusted first point of contact for residents, handling public enquiries, providing clear information on care and support, and connecting older and vulnerable people with the right community and voluntary ...

4Recruitment Services are seeking a Housing Complaint Investigator to work for a housing association.You will be required to investigate and resolve complaints raised by residents, ensuring fair and timely resolutions in compliance with the 2024 Housing Ombudsman Complaint Handling Code.The role is critical in fostering a positive complaint-handling culture and maintaining strong relationships with residents.Following a period of initial training, you will have the opportunity to work in a ...

Collections AdvisorLocation: Keynsham, Bristol- Hybrid working Contract: Initial 3 month contract with potential to extend Hours: 37.5 hours per week Hybrid: 2 days per week in the office, with Wednesdays as a required office dayOur client, a leading organisation supporting veterinary practices and clients, is seeking a Collections Advisor to join its Central Collections team based in Keynsham on an initial 3 month contract.This entry-level role involves managing client accounts, resolving ...