Customer Service & Order Management Specialist Salary: Up to £39,000 per annum (depending on skills and abilities) Permanent role Location: Wrexham Working hours: Monday to Friday - 08:30-16:30 Additional opportunity available after 6 months' probation (2 days at home and 3 in office)Company bonus (5% of annual salary) - based on performance and company performance.25 days holiday plus bank holidays (shutdown over Christmas week)Pension - 5% employer contributionsBupa HealthcareThe role: ...
Your new company An award-winning Financial Services company based in the Nantgarw area. Your new role Working as a Team Leader in the Customer Services team, you will lead a team of 10 agents. Role overview The Customer Services Team Leader will monitor and supervise the work of a customer services team, to meet and maintain department performance and quality standards. To analyse monthly performance reports against agreed metrics, monitor performance and quality in line with departmental ...
This is an exciting and rare opportunity for a Sales Administration Manager to join one of the best luxury food producers in Yorkshire, taking full ownership of the sales and account management cycle. The Sales Administration Manager is responsible for managing customer orders from receipt through to delivery, ensuring exceptional customer service and operational efficiency throughout the process. Acting as the primary point of contact for customers, you will be responsible for upholding high ...
Are you a dynamic and motivated leader with a passion for wellness and exceptional hospitality? We’re looking for a Spa & Club Front of House Manager to oversee our clients front-of-house operations, ensuring a seamless and welcoming experience for their guests. If you thrive in a fast-paced environment and are dedicated to delivering outstanding customer service, we’d love to hear from you!The Role:* Duty Management: Oversee daily operations during assigned shifts, ensuring smooth and ...
Customer Experience Team LeaderAbout the RoleI'm looking for an experienced and people-focused Customer Experience Team Leader to help me build and develop a high-performing customer service team. This is a fantastic opportunity for someone who is passionate about coaching others, driving service excellence, and creating a positive customer experience at every interaction.In this role, you'll support the day-to-day leadership of a busy customer service team, ensuring customers receive a ...
PS Ltd is recruiting for an experienced Administration & Customer Service Manager to join a busy and growing business in Mansfield.Location: MansfieldSalary: £38,000 - £40,000 DOEHours: Monday to Friday, 8:00am - 5:00pmKey Responsibilities* Manage and develop the administration and customer service team* Oversee workload planning, scheduling and resource allocation* Ensure efficient processing of all new and existing work instructions* Monitor KPIs, performance and service levels* Manage ...
to the Smart Metering Manager, your purpose in this role is to strategically build, lead, manage, and coach the Smart Metering team. You will foster a high-performance culture, ensuring that you and your motivated workforce of smart metering experts deliver excellent customer service and first-time resolution of customer concerns and queries.Your role is paramount in ensuring all household customer interactions (internal and external) are governed by strict quality standards, achieving targets...
Location: HorshamJob Type: Permanent Full Time Salary: £30,500 per annumWorking hours: Monday to Friday, 8:00 to 17:00What you'll do: Identify client requirements through telephone, Request Portal, and e-mail communications. Raise and manage to completion PPM and reactive Work Orders in a CAFM System to deliver KPIs.Progress both colleagues and suppliers to ensure that EMCOR UK SLAs are met.Record and respond to Compliments and Complaints.Produce Quotations, chase approvals and arrange for work ...
We are currently seeking an experienced Resident Liaison Officer (RLO) to join a growing construction team. This is an exciting opportunity to work on a range of residential and refurbishment projects, acting as the key link between site teams and residents.The successful candidate will play a vital role in maintaining positive relationships with tenants and homeowners, ensuring works are delivered with minimal disruption and a high level of customer satisfaction.Key Responsibilities * Act as ...
Technical Support Executive (Field)We are looking for a proactive, customer-focused Technical Support Executive (Field) to join our growing UK team. This is a varied and hands-on role that combines technical support, quality assurance, customer service and continuous improvement.You will play a key role in supporting our customers across the UK and Ireland by delivering technical expertise, resolving product issues, improving quality standards and contributing to the successful introduction of ...
