The Role On behalf of our client, we are seeking a Customer Experience Advisor (Complaints Handler) on a temporary basis to cover holiday periods for 36 months. The role involves managing a caseload of complaints from customers and business partners, ensuring matters are handled in line with regulatory requirements and the companys complaint handling framework. The role reports to the Complaint...JBLK1_UKTJ
Trainee Claims Handler – Motor Insurance | Bolton | £24,479 – £26,500 | Full Training + Funded QualificationsNo insurance experience needed. 35 hours, Monday to Friday, 9am–5pm. No evenings, no weekends. Free parking. Fully funded CII.We are recruiting a Trainee Claims Handler in Bolton for an established, FCA-regulated insurance business. You do not need to have worked in insurance. You need to be good with people on the phone, organised enough to run your own workload, and interested in ...
Trainee Claims Handler – Home Insurance | Bolton (BL7) | £24,479 | Monday to Friday, 9am to 5pmNo claims experience needed. Full training, fully funded CII qualifications, free parking, and no evenings or weekends.We're recruiting a Trainee Claims Handler for the home insurance claims team of an established, FCA-regulated general insurance business on the edge of Bolton. The team is growing after taking on a big new contract, so this is a real seat with real training behind it.Most claims jobs ...
We are recruiting for a Senior Personal Injury Handler to join our team based in Newcastle, on a hybrid basis, working 37.5 hours per week.You’ll play a key role within the personal injury claims team, managing a portfolio of high-value personal injury claims from initial assessment through to settlement, delivering technical expertise across liability, quantum, fraud identification and reserving. The role also provides technical guidance to colleagues through coaching, audits and referrals, ...
If three or more of these sound like you, you could do this job:* You deal with customers on the phone every day* You've handled complaints and turned some of them around* You keep track of your own cases, tickets or orders* You work to rules that somebody checks* You stay calm when the person on the other end doesn't* You've had enough of evenings, weekends or rotasThose are the skills a claims handler uses. The insurance knowledge is what we train you in.This is a trainee motor claims role ...
Customer Service AdvisorLocation: Trax Park, DoncasterHours: Full time, 37 hours per weekSalary: £27,715, plus 33 days holiday (including bank holidays), pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work schemeAbout the RoleWe're looking for a Customer Service Advisor to join our team in Doncaster. In this key role, you'll be the first point of contact for a portfolio of our Customer Accounts, helping to resolve queries, ...
We are looking for experienced Complaint Handler with a background in financial services to join a motor finance complaints team for a UK bank.You will be collecting complaint points on the phone, reading customer complaint letters and emails to understand the situation, reviewing facts and evidence, recording details onto the system and sending response letters to the customer with the outcome. This is an excellent opportunity to broaden your financial product knowledge and network within a ...
Oakley Recruitment is working in partnership with an expanding organisation based in Coventry. This is an excellent opportunity to join the team as a Complaints Handler on a full-time permanent basisCulture and EnvironmentYou will be working in a friendly and welcoming workplace that is warm, supportive, and fast-paced. The complaints team is passionate about the customer journey and works collaboratively to ensure every customer feels heard, supported, and valued. You’ll be surrounded by a team...
Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon ThamesFull time, on-going temp contract £19.55 - £20.78 per hour (umbrella), 40 hour weekWe are currently recruiting for a leading repairs and maintenance contractor who is looking for a Complaints Officer to join their team in Kingston upon Thames on an on-going temporary contract. In this role, you will be responsible for handling Stage 1 and Stage 2 complaints within the Repairs and Maintenance ...
Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon ThamesFull time, on-going temp contract £19.55 - £20.78 per hour (umbrella), 40 hour weekWe are currently recruiting for a leading repairs and maintenance contractor who is looking for a Complaints Officer to join their team in Kingston upon Thames on an on-going temporary contract. In this role, you wi...JBLK1_UKTJ
