We are actively looking for Team Leader for a growing call centre to join our client based in SwindonThis is a 12 months FTC with an opportunity to be extended for suitable candidatesKey Duties:* Line manage a team of Operators, providing day to day support and guidance* Run monthly 1 to 1s and keep performance and development plans up to date* Coach and quality check calls and emails, with clear feedback and actions* Monitor KPIs including service level, call abandonment, and call quality* ...
Customer Service Representatives - Call Centre EnvironmentNewcastle£rate per hour dependent on relevant experienceStart date: Early JulyOur client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term.The ideal candidate will be happy to be on the phone and will love talking to people and proactively ...
We are seeking a dedicated and proactive Customer Service Representative to join our dynamic contact centre team. In this role, you will serve as the primary point of contact for personal loans account holders, delivering exceptional service while navigating a fast-paced environment. The ideal candidate will combine a strong customer-first mindset with strict adherence to financial processes, regulatory procedures, and data protection guidelines.Key ResponsibilitieCustomer Engagement: Act as the...
Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough.We are seeking Lithuanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position.Hours: 40 per week, between 7am – 7pm (must be flexible with shift rotation and occasional weekends)Pay: £14.22 per hourWhat's on payOvertime available (time and a half)Full ...
Role Title: Contact Centre Test Assurance Specialist Rate: £332 Location: London or Horsham3 days on siteKey ResponsibilitiesLead the QA workstream for the Contact Centre Transformation programme.Define and oversee end-to-end testing coverage, ensuring all critical areas are addressed, including: Regression testingNetwork configuration validationBackup and recoveryCall recording functionalityIntegration with upstream/downstream systemsRollback and contingency scenariosReview, challenge, and ...
Customer Service Representatives - Call Centre EnvironmentNewcastle£rate per hour dependent on relevant experienceStart date: End JulyOur client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term.The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving...
Customer Service Agent - Financial Services Location: Newcastle upon tyne Contract: 6-Month Initial Contract (37.5 hours/week) Shifts: 6-week rotation (8am-8pm M-F, 9am-6pm S-S) The RoleI am currently recruiting for a Customer service adviser position with one of our clients in financial service in supporting the personal lending business. As a Customer Service Agent, you will act as the first point of contact for inbound customer inquiries regarding loan accounts, striving for first-time ...
The Opportunity: Build Your Own Business with Our SupportAre you a natural communicator who is tired of being stuck in a low-paying retail or call-centre job? Do you have the drive to earn significantly more than your peers, but lack the platform to do it?We are looking for an ambitious, fast-learner to join our team as a Trainee Recruitment Consultant. This is a commission-only role, meaning there is no limit on what you can earn. We provide the office, the tools, and the expert training—you ...
Job Title: Recruitment Co-ordinatorLocation: StevenageRate: £22 p/hThe , what will you be doing as a Recruitment Co-ordinator …We are looking for a pragmatic motivated recruitment co-ordinator to support the delivery of our Early Careers Programmes (Graduates, Apprentices, Undergraduates & Summer placements). This is an exciting fast-paced environment involving a broad range of activities, from recruitment to offering general HR advice & guidance to candidates.Advertising job ...
We are recruiting for a HR Recruitment Coordinator for a leading Defence organisation based in Stevenage, this is a hybrid role with Thursdays on site the rest WFH.Overview of d are looking for a pragmatic motivated recruitment co-ordinator to support the delivery of our Early Careers Programmes (Graduates, Apprentices, Undergraduates & Summer placements). This is an exciting fast-paced environment involving a broad range of activities, from recruitment to offering general HR advice & ...
