We are seeking a dedicated and proactive Customer Service Representative to join our dynamic contact centre team. In this role, you will serve as the primary point of contact for personal loans account holders, delivering exceptional service while navigating a fast-paced environment. The ideal candidate will combine a strong customer-first mindset with strict adherence to financial processes, regulatory procedures, and data protection guidelines.Key ResponsibilitieCustomer Engagement: Act as the...
We are actively looking for Team Leader for a growing call centre to join our client based in SwindonThis is a 12 months FTC with an opportunity to be extended for suitable candidatesKey Duties:* Line manage a team of Operators, providing day to day support and guidance* Run monthly 1 to 1s and keep performance and development plans up to date* Coach and quality check calls and emails, with clear feedback and actions* Monitor KPIs including service level, call abandonment, and call quality* ...
Customer Service Agent - Financial Services Location: Newcastle upon tyne Contract: 6-Month Initial Contract (37.5 hours/week) Shifts: 6-week rotation (8am-8pm M-F, 9am-6pm S-S) The RoleI am currently recruiting for a Customer service adviser position with one of our clients in financial service in supporting the personal lending business. As a Customer Service Agent, you will act as the first point of contact for inbound customer inquiries regarding loan accounts, striving for first-time ...
Oakley Recruitment is working in partnership with a well-established, dynamic organisation based in Birmingham that is offering hybrid working. This is an excellent opportunity to join a thriving fast-paced environment as Client Relations Executive on a 12-month fixed term contractCulture and EnvironmentOur client's culture is dynamic and full of energy, where the team’s passion for the customer journey is at the heart of everything they do. They thrive on achieving both personal and ...
Ashberry Recruitment are looking for a Helpdesk Coordinator on a part-time basis, on a 6-month contract for our client based in Leeds.Hours – Wednesday, Thursday, Friday – 08:30 – 17:00 (30-minute break)The successful candidate will assist in managing and coordinating the reactive repair requirements for our clients’ properties.Key Responsibilities/Accountabilities * To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email * Log all reported Issues onto ...
Exciting new contract oportunity working for Banking services client based in ManchesterDescriptionCustomer Support Expert (Contact Centre)Position Overview: As a Customer Support Expert in our contact centre, you will be the first point of contact for our Customers and Dealers. The primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls. You will also be responsible for handling customer enquiries via email and other channels as ...
The RLE INTERNATIONAL Group is one of the world's leading providers in the fields of vehicle development, technology and consulting. On the basis of more than 40 years of development & consulting, we provide innovative and effective solutions for our UK customers in the area of Automotive Engineering. RLE INTERNATIONAL is represented at locations close to its customers in Europe, Asia and USA.Customer Support Expert (Contact Centre)Rate: £17.46 (via PAYE Umbrella)Position a Customer ...
Position Title: Customer Support Expert Duration: 6 Month Contract Location: Manchester£17.46 per hour - Inside IR35 (Umbrella Rate)Position De Support Expert (Contact Centre)Position Overview: As a Customer Support Expert in our Clients' contact centre, you will be the first point of contact for Customers and Dealers.The primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls.You will also be responsible for handling customer ...
Great opportunity to work with this leading international Consulting Engineers who are looking to bring on board a driven and experienced Senior Electrical Design Engineer, Outside IR35, to be an active part of a specialist design team consultancy to work on a variety of Hyper scale Data Centre projects.Key Respons electrical design drawings and specs for Data Centre Projects.Ensure designs meet all standards and regulations.Support sustainable design and use of innovative techWork closely with...
Belmont Recruitment are currently looking for a Customer Service Advisor to join Derby City Council's Carelink Team on an initial 3 month temporary contract. This is a full-time role working 37 hours per week on a 3 week rolling rota (nights), including weekends.Working within a 24/7 monitoring centre, you will be responsible for handling emergency and non-emergency calls, responding appropriately to customer needs, maintaining accurate records, and liaising with emergency services, council ...
