As a Planner in our Planning and Scheduling team, you’ll turn information into practical work plans, coordinate with field teams, councils, customers and other stakeholders, and help make sure jobs are completed efficiently.Please note, this is a fixed-term/secondment role until 7 August 2027What you’ll be doing as a PlannerAs a Planner, you’ll be responsible for building and managing work plans for our field teams, helping them complete work efficiently and keeping customers and stakeholders ...
Ready to Make a Difference? Join Us as a Customer Service Agent!Become the voice our customers trust and the support they rely on. As a Customer Service Agent, you'll help customers resolve water and wastewater service enquiries, delivering exceptional service when it matters most and making a real difference every day.What you’ll be doing as a Customer Service AgentBe the first point of contact for customers, handling inbound phone enquiries and getting to the root of issues quickly. You'll ...
Are you a wastewater treatment technical lead? We’re seeking a subject matter expert to help shape and lead our environmental compliance across our sewage treatment works in the South London area.As the most senior technical position in process compliance, Principal Process Specialists provide leading wastewater knowledge to achieve regulatory requirements.The job blends process science, engineering, operations, and regulation to address escalations and matters of high complexity.You will ...
Location: Cirencester/ Witney (GL7 6DA / OX28 5JH)???? Hours: 36 per week, Monday to Friday We’re looking for a motivated and proactive Technical Coordinator, Mechanical & Electrical, to join our Thames Valley North Wastewater Operations team. This is an exciting chance to play a key role across the Cotswolds, Cherwell and Oxford areas, working predominantly in the field and closely with a supportive and experienced operations team. As a Technical Coordinator, you’ll work side‑by‑side with ...
Customer Service TechnicianDo you enjoy solving problems, working with customers and making a real impact every day?We're looking for a proactive and customer-focused Customer Service Technician to join our Smart Metering team. In this varied field-based role, you'll help ensure our customers receive the highest level of service while supporting the efficient operation of our metering programme.You'll investigate and resolve meter issues, carry out installations and replacements, deliver quality...
As a Service Desk Agent at Thames Water, you’ll be part of an award-winning team transforming how we deliver IT support across the business. You’ll be the first friendly point of contact for colleagues and contractors, helping to resolve issues quickly so people can stay connected and productive.You’ll support users across phone, email, self-service, and face-to-face at our Digital Drop-in Clinics. From fixing laptop and Microsoft 365 issues to supporting meeting rooms and setting up devices on ...
As the Head of Digital Domain, you will play a key role within the Digital function at Thames Water, leading the strategy, governance, delivery, and performance of the Digital Engagement domain. Working closely with the Chief Information Officer (CIO), Digital Leadership Team, Executive business stakeholders, senior leaders, and external partners, you will ensure digital engagement capabilities enable exceptional customer and colleague experiences across all digital channels while supporting ...
As a Digital Telecommunications Manager, you will play a key role within Thames Water’s Digital and Technology function, leading the organisation’s approach to reliable, resilient, and future-ready telecommunications services across a complex operational estate. Working closely with suppliers, operational teams, programme delivery, architecture, and business stakeholders, you will ensure telecom services are secure, performant, and aligned to both operational and strategic objectives.This role ...
Wastewater Hydraulic ModellerLocation: Hybrid – Reading (Sewer Treatment Works), RG2 0RPSalary: £45,940 to £68,000 per annum (dependent on experience)Contract Type: Full-time, PermanentDivision: Asset Operations & Capital DeliveryRef: JF3459Closing Date: 12/11/2025About the RoleUnifyHQ is proud to be working in partnership with our client, a leading UK water and wastewater provider, to recruit an experienced Wastewater Hydraulic Modeller. This is a key opportunity to contribute to nationally...
We are seeking an experienced Mechanical & Electrical Technician to be based at our water production site in Bourne End, SL8 5NT.As a successful candidate, you will be using your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair as appropriate, mechanical plant and associated electrical equipment, in a safe, efficient, timely and effective manner with minimum supervision allowing us to ensure that all of our...